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Warranty Policy

Cryptronics Warranty Policy

Cryptronics products may be eligible for warranty support when a product has a verified manufacturing defect. Warranty support does not cover misuse, improper installation, accidental damage, water damage outside product ratings, or normal wear and tear.

2-Year Warranty on All Products

Every Cryptronics product is backed by a 2-year warranty against manufacturing defects.

What May Be Covered

  • Verified manufacturing defects
  • Products that arrive defective or non-functional
  • Eligible product failures within the stated warranty window
  • Replacement support when approved by Cryptronics

What Is Not Covered

  • Damage from improper installation or misuse
  • Accidental damage, drops, tampering, or modifications
  • Damage caused by unsupported power sources or wiring
  • Normal wear and tear, batteries, or cosmetic damage
  • Products used outside their intended environment or rating

How to Request Warranty Help

Email us at laortizmm@gmail.com with your order number, product name, a description of the issue, and photos or video showing the problem. We will review the request and respond with next steps.

Warranty questions? Contact laortizmm@gmail.com