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Questions about a product, your order, or installation? We're here to help.
Phone
1-213-434-3290
Call or text anytime
laortizmm@gmail.com
We reply within 24 hours
Support Hours
Mon – Fri, 9am – 6pm CT
Weekend email support available
Based In
Chicago, IL
Shipping nationwide
How long does shipping take?
Standard shipping is 3–5 business days. Expedited 1–2 day options are available at checkout.
Can I install these products myself?
Yes — every Cryptronics product is designed for tool-free, DIY installation in under 15 minutes.
What is your return policy?
We offer a 30-day return window. See our Return Policy page for full details including restocking fees.
Do your products work without a subscription?
Yes. All hardware works locally out of the box. Optional cloud features are available at no monthly cost.
We'll respond within one business day.